Water Meters

Water meter installations throughout the TNRD began in October, 2019. The TNRD will be installing meters in all eleven Community Water Systems over the next couple of years.

Even with system improvements, water conservation efforts, and public education initiatives, per capita water consumption within the TNRD is high. In some areas this is partly due to undetected underground leaks. High consumption contributes to equipment wear and shortens operating equipment life cycle, leading to higher operating and capital costs.

As well, expensive filtration systems will soon be required for systems served by surface water, and keeping consumption down will keep those costs down, too. This is in keeping with the TNRD’s mandate to meet Canadian Drinking Quality guidelines and Interior Health Authority standards for drinking water, and to keep costs down for water system customers.

Metering, along with an accompanying fee structure, ensures consumer accountability. When people become more aware of their water usage, they tend not to waste it, thereby reducing their overall water consumption. Water metering will also assist in identifying and isolating system leaks for repair. Leaks can constitute a significant portion of a community’s water consumption.

The EyeOnWater mobile app*, available for download on iOS or Android devices, allows you to see your latest water usage and to understand how much water you use, detect leaks, and discover trends for when you use the most water.

  • Quickly view your recent water usage with a two week comparison.
  • View detailed water usage history by day, week, month, and year.
  • Discover your short and long term water usage trends.
  • Detect leaks and reduce water waste.
  • Easily contact your water utility.

Download the  EyeOnWater mobile app on the App Store or Google Play Store. To sign up, all you need is your account number (found on your water bill) and postal code.

*You will be able to download and access the app within a month of the installation of your new meter and transmitter.

The TNRD made an initial determination if your property is to have an inside or outside meter installation. If your property is designated for inside meter installation, the water meter will be installed as close as possible to the shut-off valve for the house/building, typically in the basement. Care shall be taken to ensure the meter is accessible and free of obstructions. The TNRD made an initial determination if your property is to have an inside or outside meter installation.
Inside Installation
If your property is designated for inside meter installation, the water meter will be installed as close as possible to the shut-off valve for the house/building, typically in the basement. Care shall be taken to ensure the meter is accessible and free of obstructions.
Outside Installation
If your property is designated for an outside meter pit installation, the water meter will be installed downstream of the curb stop valve near the property line (homeowner consent may be required if valve is close to the property line). If there are space restrictions or other considerations, the meter may be installed upstream of the curb stop valve, within the public road right-of-way.

Canadians who live in homes that are metered use 39 per cent less water than those who live in homes that are not metered.

A steadily dripping tap can waste up to 880 L of water a day – that’s 321,200 litres of water a year!

Residents of BC are the second highest water users in Canada.

Schedule your installation appointment today. 

Appointments are only required for customers with Inside Meter Installations, no appointment is necessary for Outside Pit Installations.

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