Notice - March 2022: Account Migration
All users who registered with Voyent Alert! under the TNRD account and placed a pin within City of Kamloops boundaries prior to March of 2022 have automatically been added to the City of Kamloops Voyent account. These users are still registered with the TNRD as well, and users with locations registered in both the TNRD and the City of Kamloops will receive alerts from the appropriate agency. If you wish to add a new location, you must register each new location under the appropriate account. If you have any questions, please contact Voyent Alert! at: customer.support@voyent-alert.com.
Subscribe to Voyent Alert!
In times of crisis, it is important that residents have access to trusted, timely and accurate information to ensure their own safety and the safety of their family and loved ones. In response to this need, the Thompson-Nicola Regional District has chosen Voyent Alert! to serve the region.
Voyent Alert! is a multi-purpose communication service used to send alerts to residents, businesses, and visitors during critical events like fires or floods, as well as for relevant day-to-day communications such as water advisories.
How to Register:
Registration for the service is free, simple and totally anonymous.
- For mobile app alerts, download and install the Voyent Alert! app from the Apple or Google Play stores
- For email, text message, or voice call alerts, register online at https://register.voyent-alert.com
What You Can Expect
- Personalized Communications: Voyent Alert! provides informative communications. Critical information such as the distance and direction from an incident, time of intercept and preferred evacuation routes from your tracked locations are provided.
- Track Multiple Locations: Voyent Alert! allows you to create and track multiple locations such as “Kids School” or “Mom’s House”. Any event or communication related to your tracked locations will be forwarded to you along your preferred communication channel.
- No Message Fatigue: Voyent Alert’s smart alerting capabilities ensure that you will only get notified when a communication is relevant to you or one of the locations you are tracking.
- Communications Your Way: Receive alerts over a wide variety of communication channels including mobile apps, text/SMS alerting, email or voice calling You can register for all or one of them.
- Privacy is Paramount: Registration is anonymous, and no information volunteered or derived is shared or used for marketing or data harvesting purposes. Locational information from your tracked locations is only used to determine its proximity to an alert event and to provide critical context within the communications (such as distance and direction).
- Leaving is Easy: Both mobile applications and web-based accounts provide access to an unsubscribe feature accessed via the menu icon on the top right of the screen/page. If the service isn’t working out simply click on the “Unsubscribe” button and you won’t be hearing from us again.
More Information
For additional information, please review the Frequently Asked Questions and privacy policy on the Voyent Alert! website.