Recovery and Support Information

BC Assessment Appeal Process

Residents impacted by November 2021 flooding who missed the BC Assessment appeal deadline of January 31, 2022 are still able to inquire about appealing their property assessment if they choose.

BC Assessment’s Emergency Weather Response Department is in place to support flood-impacted residents. For a streamlined process, residents are asked to contact this department by March 15, 2022. For contact information and a list of frequently asked questions about eligibility, click here.

Residents are still able to inquire about appealing their property assessment anytime after March 15, 2022, by contacting BC Assessment Customer Service.

Disaster Financial Assistance

The application process for Disaster Financial Assistance (DFA) is now open for individuals, small businesses, farms, and charitable organizations who have been impacted by the overland floods in British Columbia. As of Dec. 5, 2021, the B.C. government has expanded DFA eligibility for people affected by flooding and landslides between Nov. 14 – Dec. 2, 2021 . This includes residents in First Nations communities, electoral areas and municipalities within the geographic boundaries of flooded areas.

The DFA  program has a four-step application process. As of April 28, 2022, the Province has reopened applications for the DFA program, and has expanded eligibility for farm operators, rental unit owners and small businesses who were impacted by November 2021 flooding. The new application deadline for the DFA program is July 27, 2022. The previous deadline to apply was March 3, 2022.

For information on regulation chances announced by the Province on April 28, 2022, read: Province strengthens Disaster Financial Assistance.

Notes for Eligibility:

  • Financial assistance is provided for each accepted claim at 80% of the amount of total damage that exceeds $1,000, to a maximum of $300,000.
  • Claims may be made in more than one category (e.g., homeowner or farmowner)
  • A homeowner or residential tenant must show the home is their principal residence
  • Seasonal or recreational properties, as well as hot tubs, pools, patios, landscaping, recreational items (e.g., bicycles), luxury items (e.g., jewelry) are not eligible for assistance
  • Small business owners and farm owners must demonstrate that their farms and businesses are their primary source of income
  • Charitable organizations must provide a benefit of service to the community at large
  • DFA is limited to restoring actual damage caused by a specific disaster that has been declared eligible for compensation

DFA is a Province of BC program meant to compensate for sudden, unexpected, and uninsurable losses. The DFA program is administered by Emergency Management BC, part of the Ministry of Public Safety and Solicitor General.

Please visit gov.bc.ca/disasterfinancialassistance for details on eligible applicants, eligible losses, and the application process. For a map of eligible Indigenous communities, electoral areas and municipalities, please view the attached map.

For more information, contact dfa@gov.bc.ca, or 1-888-257-4777.

Red Cross

The Canadian Red Cross is encouraging people impacted by flooding and extreme weather in B.C. to register. Red Cross ensures people are accounted for, can be contacted while away from home, and can also be reached with information about further Red Cross services and assistance that may become available to them during this time of need.

Eligible households that were evacuated from their primary homes due to the flooding and extreme weather that occurred from November 14 to 16 can receive a one-time payment of $2,000. This amount includes $1,000 from the Province of British Columbia and $1,000 from the Canadian Red Cross. Information on how to register is available on the Red Cross website.

Information for Residents Returning Home

Flood Debris Management

Please visit our Flood Debris Management Information webpage.

Travel and Road Conditions

TranBC has set up a webpage called Current Road Advisories and Information, with information about highway closures and advisories caused by flooding. The page has links to resources and a list of reasons for essential travel. For road conditions or closures on highways or other roads, visit DriveBC.ca.

For information on flood repairs to highways impacted by November 2021 flooding, visit the webpage Highways 1, 5 & 8 Flood Recovery.

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