Recovery and Support Information

Disaster Financial Assistance for Flood-Affected Residents

The application process for Disaster Financial Assistance (DFA) is now open for individuals, small businesses, farms, and charitable organizations who have been impacted by the overland floods in British Columbia during the dates of Nov. 14-16, 2021, including First Nations communities, electoral areas and municipalities within the geographic boundaries of flooded areas. 

The DFA  program has a four-step application process with a deadline of Feb. 12, 2022.

Notes for Eligibility:

  • Financial assistance is provided for each accepted claim at 80% of the amount of total damage that exceeds $1,000, to a maximum of $300,000.
  • Claims may be made in more than one category (e.g., homeowner or farmowner)
  • A homeowner or residential tenant must show the home is their principal residence
  • Seasonal or recreational properties, as well as hot tubs, pools, patios, landscaping, recreational items (e.g., bicycles), luxury items (e.g., jewelry) are not eligible for assistance
  • Small business owners and farm owners must demonstrate that their farms and businesses are their primary source of income
  • Charitable organizations must provide a benefit of service to the community at large
  • DFA is limited to restoring actual damage caused by a specific disaster that has been declared eligible for compensation

DFA is a Province of BC program meant to compensate for sudden, unexpected, and uninsurable losses. The DFA program is administered by Emergency Management BC, part of the Ministry of Public Safety and Solicitor General.

Please visit the DFA program webpage for specifics regarding eligible applicants, eligible losses, and the application process: http://www.gov.bc.ca/disasterfinancialassistance.

If you have any questions or would like more information, please contact the DFA team at:

Email: DFA@gov.bc.ca

Phone: 1-888-257-4777 (toll-free)

Red Cross

The Canadian Red Cross is encouraging people impacted by flooding and extreme weather in B.C. to register. Red Cross ensures people are accounted for, can be contacted while away from home, and can also be reached with information about further Red Cross services and assistance that may become available to them during this time of need.

Eligible households that were evacuated from their primary homes due to the flooding and extreme weather that occurred from November 14 to 16 will receive a one-time payment of $2,000. This amount includes $1,000 from the province of British Columbia and $1,000 from the Canadian Red Cross. Information on how to register is available on the Red Cross website.

Information for Residents Returning Home

Travel and Road Conditions

TranBC has set up a webpage called Current Road Advisories and Information, with current highway closures and advisories caused by flooding. The page includes links to a number of resources and a list of reasons for essential travel. Information about road conditions or closures on highways or other roads can be found on DriveBC.ca.

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