Notice: Changes to Service Fees
Effective April 1, 2024, water service can now be turned on or off at no charge once per year, eliminating the previous $50 fee for each request. This change is to encourage seasonal residents to turn off water in winter for vacant property.
This change has been made in conjunction with changes to base rate billing. Effective April 1, 2024, base rates will now be applied to customers each quarter regardless of whether their water is on or off. Base rates fund fixed costs of each water system, and this change ensures that operating costs are distributed more evenly among customers.
This change has been made in conjunction with changes to base rate billing. Effective April 1, 2024, base rates will now be applied to customers each quarter regardless of whether their water is on or off. Base rates fund fixed costs of each water system, and this change ensures that operating costs are distributed more evenly among customers.
A Water Turn On/Off Authorization Form is required to have your community water service turned on or off.
Please fill our the online form below, or print and send your completed form by email to utilityservices@tnrd.ca or by mail to:
TNRD Utilities Department
300 – 465 Victoria Street
Kamloops, BC
V2C 2A9