Emergency Support Services (ESS) reception centres are available for residents who have been evacuated. In many cases, home or tenant insurance actually provides greater support than what is available through ESS. Be sure to speak with your insurance representative to see what’s available to you.
According to the Province of BC, ESS services can include primary services such as temporary lodging, food, clothing and incidentals (such as toiletries), or specialized services such as emotional support, health services (such as first aid), pet care and transportation. Learn more by visiting the Emergency Support Service program webpage.
If you have been evacuated and are in need of assistance, you can self-register for ESS using the Evacuee Registration and Assistance tool.
For updated hours of ESS reception centres during an active evacuation order, please contact the TNRD Emergency Operations Centre at 250-377-7188, or emergency@tnrd.ca.